Resume Success Hub
Quick tools, clear answers, and best practices to land interviews faster.
Frequently Asked Questions
Find quick answers to common questions about Resume-Rankr
What file types do you support?
PDF and DOCX work best. For Google Docs, export to PDF first for most accurate parsing.
Why is my ATS score low?
Usually missing role-specific keywords, weak action verbs, or formatting that hides content from parsers.
How do I tailor for a job?
Paste the job posting and use Optimize with AI—focus on impact metrics, relevant tools, and must-have skills.
Do you store my resume?
Only if you choose to save it. You can delete files anytime from your dashboard.
How long does resume analysis take?
Most resumes are analyzed within 5-10 seconds. Complex formatting may take slightly longer.
Can I download my optimized resume?
Yes! You can download your optimized resume in PDF or DOCX format from your dashboard.
Ask AI Assistant
Get instant answers or open a human support ticket.
Troubleshooting Guide
Common issues and how to solve them
Upload fails / parsing looks wrong
Export to PDF, remove headers/footers/tables, and use simple section titles (Experience, Skills, Education).
Payment or subscription issues
Check your bank's 3D Secure prompt. If it fails, try another card or contact support.
Can't log in / password reset
Use Forgot Password on the login page. Still stuck? Contact support with your signup email.
Still Need Help?
Our support team is here to help you succeed. Reach out anytime!